MAKAI Health turns patient health data — discharge notes, lab results, medication lists — into hand-drawn explainer whiteboard videos. So your care teams stop re-explaining, and your patients actually finish the plan.
Readmissions, Star Ratings, no-show rates, refill gaps — they all trace back to one thing: whether the patient understood and followed the plan. MAKAI moves that lever.
A patient who sees why a drug matters fills the next refill. Visual, language-matched education has one of the strongest evidence bases for proportion-of-days-covered — and you can deploy it tomorrow without hiring an FTE.
Patients skip appointments they don't think they need. A 90-second video that explains what the follow-up is for turns a forgettable line on a packet into a reason to show up.
Medication adherence triple-weights in Medicare Advantage Star Ratings. Standardized, on-demand patient education is a direct, auditable input to the measures your contracts depend on.
Most CMS-penalized readmissions trace to something the patient was told but didn't understand. Discharge education they can rewatch — and share with the daughter who flew in — closes that gap.
The plan was perfect. The patient just never followed it — because no one made it make sense.
A discharge summary is six pages of jargon. A medication list is eleven names a patient has never said out loud. A care plan assumes a reading level and a language the patient may not share.
So the patient nods, signs, and goes home — and the refill goes unfilled, the follow-up is missed, the symptom is ignored until it becomes an ED visit.
This isn't a clinical failure. It's a communication failure, and it's the most expensive one in healthcare. You can't out-staff it — there will never be enough discharge navigators, in enough languages, at enough literacy levels.
MAKAI Health generates the explanation that should have been there in the first place — on demand, in the patient's language, in the format they'll actually watch.
You take care of the care. We take care of the conversation that has to happen around it — so the plan you wrote is the plan the patient actually lives.
From a record in your EHR to a video in your patient's hand — without adding a single workflow for your clinicians.
We integrate with Epic, Oracle Health, MEDITECH, athenahealth and any HL7 / FHIR-compliant system. Implementation runs in weeks, not quarters. PHI never leaves your perimeter.
In under five minutes, MAKAI produces a narrated whiteboard animation — diagnosis, medication, mechanism, red flags, follow-up — at the right health-literacy level, in 30+ languages. A clinician reviews before release.
SMS, email, patient portal, MyChart, or a printed QR on the discharge packet. The video meets patients on the channel they already use — and they can rewatch and share it.
Heart failure is the most readmission-penalized diagnosis in the country — and nearly every avoidable readmission traces to a self-care step the patient was told but never absorbed. Here's the same discharge, rebuilt as a video.
“A 3-pound jump overnight means fluid is building up — that's your signal to call.”
Compared with roughly 1 in 3 patients who get through a printed discharge packet.
Self-reported daily weight logging at week 2, versus a paper-only control group.
Modeled against the discharge cohort of a 600-bed system using its own case mix.
Figures are illustrative early-pilot and modeled estimates — real impact tracks each system's baseline and case mix. We build the model on your data before you commit.
Each deployment delivers measurable ROI. Start with medication and discharge education — expand as the numbers move.
Turn a new prescription into a short video that explains what it does, how to take it, and what to expect — the difference between a filled refill and a silent gap.
Replace six pages of paperwork with a 90-second video patients keep, rewatch, and share with caregivers — reducing readmissions and missed follow-ups.
Turn complex lab and imaging reports into simple explanations — reducing confusion, anxious portal messages, and after-hours call volume.
Send recurring explainer updates for diabetes, hypertension, CHF and more — keeping patients engaged with a plan long after the visit ends.
Every requirement your security, IT, and compliance teams will raise — addressed before the conversation begins.
HIPAA compliant. SOC 2 Type II in progress. BAA standard. Detailed audit logs on every video generated.
Cloud, private cloud, or on-premise. PHI processing can be confined entirely to your environment.
Native connectors for Epic, Oracle Health, MEDITECH and athenahealth, plus standard FHIR R4 and HL7 v2.
Every video is reviewable, editable, and approvable by a credentialed clinician before it reaches a patient.
End-to-end encryption, role-based access control, and full audit trails on every action.
Per-patient or per-bed annual licensing with volume tiers for IDNs and large systems. Pilot pricing for first deployments.
If a patient following the plan is part of how your team is judged, MAKAI is built for you.
Reduce readmissions, lift discharge understanding, and improve HCAHPS through clearer patient communication.
Standardize patient education across every facility with consistent, scalable explanations for every patient.
Protect medication-adherence Star measures and close care gaps at the member level, in any language.
Improve persistence on complex, high-cost therapies with onboarding videos patients finish and revisit.
Simplify high-acuity transitions, support care continuity, and keep families informed and aligned.
Increase follow-up adherence and reduce post-visit confusion with clear, sharable take-home explainers.
RPM, virtual care, digital therapeutics, care navigation — your product lives or dies on engagement and adherence. Embed MAKAI as your patient-education layer and ship explainer videos without standing up a content team.
MAKAI connects to your EHR or accepts a de-identified document. It reads the patient's clinical data, generates a narrated hand-drawn whiteboard video tailored to their diagnosis, medications and literacy level, and routes it for clinician review before delivery to the patient by SMS, portal, or QR code.
Patients follow plans they understand and remember. A short, visual, language-matched explainer that a patient can rewatch and share consistently outperforms printed handouts on comprehension and recall — the upstream drivers of refill behavior, follow-up attendance, and self-management.
Yes. MAKAI is HIPAA compliant, supports secure deployment in cloud, private cloud, or on-premise, and can confine PHI processing entirely to your environment. A BAA is standard, with full audit logging on every generation.
Every video is reviewable, editable, and approvable by a credentialed clinician before it reaches a patient. You set the approval workflow — from per-video sign-off to template-level pre-approval for common scenarios.
Implementation is measured in weeks, not quarters. Many teams begin with a document-upload pilot in days, then move to a native EHR integration once the value is proven.
MAKAI generates narrated videos in 30+ languages at multiple health-literacy levels, so the same plan reaches the patient, the spouse, and the family member who speaks a different language at home.
Within 24 hours we'll return the finished whiteboard video, an adherence-impact model based on your case mix, and a deployment plan for your first unit. No commitment required.